Return Policy

This Return Policy is applicable only to products purchased by you directly from

Items must be returned to Pipeline Products within 30 days of the purchase date for this policy to apply.

All product returns require a Return Goods Authorization (RGA) number.  You may obtain an RGA number by completing the form below.

Returns for refund may be subject to a restocking fee of 15%.

No returns allowed on built to order items, custom fabricated items, damaged goods, or items returned more than 30 days from purchase.

Shipping costs are not refundable.

Products that are received by Pipeline Products in any of the following conditions are not eligible for return and may be rejected:

  • Any product not purchased from Pipeline Products.
  • Any product that does not exhibit the described reason for the return.
  • Any product with missing parts or damaged after it was received by the customer.
  • Any product which appears tampered, customized, or altered in any way.


This is the official Return Policy as of June 20, 2016.

Request Return Authorization