Terms & Conditions

Welcome to pipelineproducts.com (“Site”). This website is provided by Pipeline Products, Inc. (“Pipeline Products”, or we/us) as a service to our customers.

By accessing, browsing, or using this Site, you acknowledge that you have read, understand, and agree to be bound by these terms and conditions. If you do not accept these Terms and Conditions, you must immediately stop using the Site.

We update our Terms and Conditions from time to time, so please review them before using the Site. By continuing to use the Site and Services and purchasing products from us, you agree to these periodic updates.


The prices advertised on this Site are for Internet orders. Prices on some items may differ from those charged by our distributors. Prices and availability of items are subject to change without notice.

In the event that a product is listed at an incorrect price due to typographical error, or error in pricing information received from others, we retain the right to refuse or cancel any orders placed for products listed at the incorrect prices. We are not responsible for typographical or photographic errors.


This Site will always utilize a secure and well established Payment Gateway Provider to handle all payment transactions. Payment methods will be limited to those supported by the Payment Gateway Provider and making purchases may be subject to the Payment Gateway Provider’s Terms and Conditions.


During the checkout process you will be required to provide a billing and shipping address (these may be identical). In addition, you will need to provide an email address and phone number for order communications. Pipeline Products must receive payment before we will accept an order. Payment is due prior to shipment.


We cannot change or cancel your order once you place it. Please review our return policy and contact us if there is an issue with an order.


Several items we offer online may be marked as “Built to Order”. Built to order items are manufactured in our facility, specifically for your order. These items take time to manufacture, and are typically completed between 2-4 weeks after your order is placed. Once your order is placed we do not allow alterations to size, material or finish. Returns are generally not accepted on these items and orders containing built to order items will ship complete when all of the products are available.


We do not backorder our standard tools and accessories that are not explicitly marked as “Built to Order”. We will never purposely charge a customer for one of these items that we do not physically have in stock at the time of purchase. Occasional inventory discrepancies may occur due to inaccurate inventory counts or possibly because the last few items on our shelves are damaged and/or not in a condition that we can sell to a customer. In that instance, we will refund you for the item, along with any applicable tax fees and shipping charges. A notification email will also be sent to alert you of the situation.


Risk of loss and title to your purchases pass to you upon delivery to our shipper. All orders are processed as soon as possible during the normal business day.


Orders placed on this Site are governed by our return policy. Please review the policy for more information on how to Return product or request a refund.


Your use of this Site is governed by our privacy policy. Please review the policy for more information on how we collect and use information.


This Site is intended for use by adult individuals who are industry professionals. If you are under 18, you may use the Site only with the assistance and consent of your parent or guardian.


As a user of this site you may have an account and password. You are responsible for maintaining the confidentiality of your password and account information and are fully responsible for all conduct carried out under this password and account. We are not liable for any loss of confidentiality or for any damages arising from your failure to comply with these Terms and Conditions. You will promptly report any unauthorized use of your password to us.


Pipeline Products makes every effort to ensure the accuracy of the information published on our Site. However, the documents and graphics published on this Site may contain technical inaccuracies or typographical errors. We do not warrant that the content on our Site is accurate, complete, reliable, current, or error-free. We may refuse or cancel orders placed with incorrect pricing. We do not guarantee prices for products listed on other websites or price search engines. If a product offered on the Site is not as described, your sole remedy is to return it in unused condition for a refund.


Pipeline Products reserves the right to change or remove (temporarily or permanently) this Site or any part of it without notice and you confirm that Pipeline Products shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the Site following any changes shall be deemed to be your acceptance of such change.


All copyright, trademarks and all other intellectual property rights in the Site and its content (including without limitation the Site design, text, graphics and all software and source codes connected with the Site) are owned by or licensed to Pipeline Products or otherwise used by Pipeline Products as permitted by law.


Pipeline Products Site may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites. If you visit any website via a link on this Site, you do so at your own risk and you acknowledge and agree that we are not responsible for the content or availability of any such sites.


The Site is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

To the extent permitted by law, Pipeline Products will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Site.

Pipeline Products makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Pipeline Products for death or personal injury as a result of the negligence of Pipeline Products or that of its employees or agents.


You agree to indemnify and hold Pipeline Products and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Pipeline Products arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.


If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.


If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.


This Agreement is effective unless and until terminated by us. We may terminate this Agreement at any time without notice to you, and accordingly deny you access to the Site in our sole discretion if you fail to comply with the Agreement. Upon any termination of this Agreement, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials. In addition, by providing material on our Site, we do not in any way promise that the materials will remain available to you. All or part of this Site may be terminated at any time without notice to you.


These Terms and Conditions shall be governed by and construed in accordance with the laws of The United States of America and you hereby submit to the exclusive jurisdiction of the courts of the United States of America.


Our Office Address:

Pipeline Products, Inc.
1650 Linda Vista Drive
San Marcos, CA 92078
United States of America

Phone Number:

For any further information please email us: pipeline@pipelineproducts.com


These are the official Terms and Conditions as of June 20, 2016.